Last Updated: July 20, 2026

Welcome to StackZone. These Terms of Service (“Terms”) govern your use of our website, products, and services available through StackZone.com.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

About StackZone

StackZone is an online retailer specializing in authentic Pokémon trading cards, sealed products, LEGO® Pokémon sets, accessories, and collectible merchandise.

We reserve the right to update these Terms at any time. Changes become effective immediately once published on this page.

Eligibility

To place an order, you must:

• Be at least 18 years old, or have permission from a parent or legal guardian.
• Provide accurate billing and shipping information.
• Use the website only for lawful purposes.

Products

We strive to ensure all product descriptions, prices, and images are accurate.

However:

• Product packaging may vary from images.
• Colors may appear differently depending on your device.
• Availability may change without notice.

We reserve the right to discontinue products at any time.

Pricing

All prices are shown in USD unless otherwise stated.

StackZone reserves the right to:

• Correct pricing errors
• Change prices without prior notice
• Cancel orders affected by pricing mistakes

If a pricing error affects your order, you will be contacted before processing.

Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

• Cancel suspicious or fraudulent orders
• Limit quantities
• Refuse service at our discretion
• Request additional verification before shipping

You will receive an email confirmation once your order has been accepted.

Payment

We accept approved payment methods displayed during checkout.

Orders are processed only after payment has been successfully authorized.

If payment cannot be completed, your order may be delayed or cancelled.

Shipping

Shipping is governed by our Shipping Policy.

Delivery estimates are not guaranteed and may be affected by:

• Carrier delays
• Customs processing
• Weather
• Holidays
• Other circumstances outside our control

StackZone is not responsible for delays caused by shipping carriers.

Returns & Refunds

Returns are governed by our Return Policy.

Eligible products may be returned within the stated return period.

For safety and authenticity reasons, certain items including Pokémon trading cards, booster packs, booster boxes, mystery products, and opened sealed products are considered final sale unless they arrive damaged or incorrect.

Refunds are issued to the original payment method after inspection of returned merchandise.

Authenticity

StackZone is committed to selling only genuine products sourced from trusted distributors and suppliers.

We do not knowingly sell counterfeit merchandise.

If you believe a product is not authentic, please contact us immediately.

Account Responsibility

If you create an account, you are responsible for:

• Keeping your password secure
• Maintaining accurate information
• All activity under your account

Notify us immediately if you suspect unauthorized access.

User Content

If you submit reviews, photos, or other content, you grant StackZone a non-exclusive, royalty-free license to display and use that content for promotional and operational purposes.

You confirm that:

• You own the content.
• It does not violate any third-party rights.
• It is lawful and appropriate.

We may remove content that violates these Terms.

Prohibited Uses

You agree not to:

• Use the website for illegal purposes.
• Attempt to hack or disrupt our systems.
• Upload malicious software.
• Misrepresent your identity.
• Copy or reproduce website content without permission.
• Interfere with other users’ experience.

Violations may result in account suspension or permanent bans.

Intellectual Property

All website content including logos, graphics, product photography, text, layouts, and branding is owned by StackZone or its licensors unless otherwise stated.

No material may be copied, reproduced, distributed, or used commercially without written permission.

All Pokémon names, artwork, logos, and trademarks remain the property of their respective owners.

StackZone is an independent retailer and is not affiliated with, endorsed by, or sponsored by Nintendo, Game Freak, Creatures Inc., or The Pokémon Company.

Limitation of Liability

To the maximum extent permitted by law, StackZone shall not be liable for:

• Indirect damages
• Lost profits
• Business interruption
• Loss of data
• Delays caused by shipping carriers
• Events beyond our reasonable control

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Disclaimer

All products and services are provided on an “as available” and “as is” basis.

While we strive for accuracy, we do not guarantee that:

• The website will always be available.
• Product information will always be error-free.
• The website will operate without interruptions.

Privacy

Your use of StackZone is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their content, services, or privacy practices.

Governing Law

These Terms shall be governed by the applicable laws of the jurisdiction in which StackZone operates, without regard to conflict of law principles.

Any disputes arising from these Terms shall first be resolved through good-faith negotiations. If resolution cannot be reached, the matter shall be submitted to the appropriate courts with jurisdiction over StackZone’s operations.

Changes to These Terms

We may update these Terms periodically.

Changes become effective immediately after being posted on this page.

Continued use of the website constitutes acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Email: support@stackzone.com

Website: https://stackzone.com/contact